2014 October

HTML has been giving us a great web experience since the 90s – enabling and simplifying coding and displaying and delivering content on the internet. Today, it has evolved into a markup language that provides not just great but awesome customer experience. Meet HTML5, your friendly neighborhood browser – answering your ever growing expectations, happily!

The ‘cloud-o-phobia’ that enterprises face has taught solution- providers to strategize their sell. Many have offered the step –wise or stage-wise approach where the enterprise moves from archive to online storage and finally to the live storage. Even the most anti-cloud naysayer will agree that as a disaster recovery (DR) solution, the cloud is a winner.

Privacy, eh? I don’t just know what you did last summer but I know what you’re thinking right about now! You didn’t quite realize that when you turned your Bluetooth on or signed up for Facebook, but you just went digital – where personal is the trending global service. Suddenly, the whole privacy concern shouts out!

Everything is data now – what you eat, how you shop, what you like, how you talk, what you wear and how you move! Every digital activity in and outside of the workplace can be collected to be used by organizations as a unique opportunity and what turns out to be the Big Bang of Big Data.

Recruitment styles and techniques have evolved, and recently I wrote about how Social Recruiting has emerged as a smart way of pulling the best man from the social pool. Another trending recruitment process is the very innovative Video Interviewing. So, instead of interviewing the candidate in person, a video interview is essentially a job interview that takes place via a video technology platform.

Put yourself in the user’s shoes – the secret to creating an enjoyable mobile App that improves the customer experience journey. Just look down on your mobile phone and think about all the apps you have downloaded and never used. Adding the right amount of thought and attention to the Mobile App can enrich the customer experience and spell success. Success would be in the form of higher loyalty and increased business that really reinforces the bottom line!

Off-the-shelf apps are great for businesses – small ones that is! So, when you’re either growing your business, trying to look big or you’re already a big pink elephant in the jungle of business. With processes growing beyond the standardized file formats, customized internal databases and security reasons, businesses need bespoke mobile apps.