Collaborate. Integrate.
to improve the experience, collaborate with the customer
and across your teams and integrate the experience
with your business processes.
co-exist with your MS Azure
Data Lake and Machine Learning in an integrated architecture.
Customer Experience Consulting
Oracle CX Consulting
Oracle Customer Experience (CX) is a complete set of best-in-class, integrated, cloud-enabled solutions that encompass the entire customer journey.
read moreMS Dynamics 365 Consulting
Microsoft Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.
read moreConnected Customer Experience
Remote Customer Experience
As more of your customers are now remote, we help you map your remote customer journey and fills the gaps with just the right amount of technology.
Digital Field Services
Digital Field Service if done right can be one of your biggest competitive advantages. What better opportunity to upsell to your customers if you WOW with them a proactive field service.
AI Driven Customer Insights
AI is helping understand your customer so much better. We help you use customer data to predict their experience and identify the most appropriate invention to win them over.
IoT Driven Customer Journeys
By embedding IoT into your customer journey to gather real-time insights can help you be so much more predictive and proactive with your customer experience.
Proactive Service Interventions
Customers love to be pleasantly surprised. We help you connect your contact center, CRM and digital field service to ensure you stay one step ahead of the game through proactive service interventions.
Customer-Centric E-Commerce
Making your e-commerce customer-centric is no longer a nice-to-have. With most customers transacting with you online, you have to make the e-commerce channel the key focus of your investment.
Meet the experts
Meet Ephlux experts to learn about our CX success stories with some of the most well-known brands across various industries. This 30 min. call will get you the knowledge and insights you need for your CX initiatives.
