- September 30, 2014
- Posted by: admin
- Categories: Blog, Oracle OpenWorld
People have started working day-in and day-out – work hours are going crazy, but people are still happy. This is the magic of big data and mobile solutions that make an important part of today’s comprehensive business strategy. Enterprises are on-the-go with mobile applications that help maintain a profitable and meaningful customer relationship.
With the CX Cloud, professionals can now convert any place into an efficient workplace – accessing critical business data in the fields enabling them to provide effective customer service. With instant access, people can now provide highly proficient prospecting at anytime, from anywhere. Enterprises have been able to go mobile because of the CX Cloud serving to remove the hurdles to productivity while instilling user keenness.
Helping enterprises move without a care in the world builds the natural work environment that helps increase sales and service effectiveness yielding customer satisfaction. With the instant and on-the-go access to vital business information, professionals are able to manage all areas of customer interactions, along with collaborations with team members – leading to a connected and satisfied cycle of events. With all corporate data at hand, the professional is confident and this confidence provides valuable service to the customer.
You know quite well what the above mentioned pros are going to do to the enterprise but let’s just discuss it again for good luck. The rewards of CX Cloud are galore – translating directly into lower costs, more profitable and predictable revenue growth, and higher-quality customer interactions.
Today’s personnel spend a rising amount of time in the field and outside, but closer to the customer. There’s all the more reason to have real-time information at hand, because without the proper access to current customer information to support these mobile workers, productivity falls down the stairs. And if you’ve nailed it, well then, productivity escalates.